Nexus Request a replacement from your leasing office. Containers are assigned and tracked by the property.
Valet trash service for residents.
Less time hauling trash.
More time doing.
Nexus provides dependable doorstep trash and recycling collection that gives residents a cleaner, safer, and more convenient community.
How collection works.
- Step 1
Prepare Your Bags
Securely tie your trash and recycling bags.
- Step 2
Set Out Your Container
Place the bags inside your designated container before collection begins.
- Step 3
Bring It Back Inside
Return the container inside the following morning.
Collection schedules vary by property. Follow the schedule provided by your community.
Service that goes beyond your doorstep.
Our uniformed valets collect doorstep waste while helping keep serviced areas clean and presentable. Trained crews and consistent collection give residents service they can rely on.
Resident guidelines
A cleaner collection starts at the door.
- Maximum of two bags per collection
- Securely tie every bag
- Place bags inside the assigned container
- Do not leave loose or leaking trash
- Break down cardboard boxes
- Keep each bag under 15 pounds
- No bulk, sharp, or hazardous items
- Set trash out before collection begins
- Return container inside after pickup
Resident FAQs
Questions, answered.
Find the collection, container, billing, and recycling guidance you need.
Valet Trash Questions
Nexus does not bill residents directly. Your property includes or charges for the service according to its resident agreement.
The container is required for clean and sanitary doorstep collection. Keep it inside your apartment when it is not being used.
The container helps prevent leaks, stains, odors, and loose trash around your doorstep.
Confirm that it was outside before collection began, securely tied, and within the two-bag limit. If it met the guidelines, submit a resident support request with your property name and unit number.
Recycling Questions
Yes. Nexus collects recycling alongside regular doorstep trash according to your community's collection schedule.
Place clean recyclables in a blue bag, tie it securely, and place it inside your Nexus container with your regular trash bag. Our valet collects both and separates the blue recycling bag at the designated disposal area.
Recycling collection is included when it is part of your community's Nexus service plan. Nexus does not bill residents separately.
Accepted materials include paper, flattened cardboard, cartons, plastic containers, aluminum and tin cans, empty aerosol cans, bottles, and jars. Do not include food waste, liquids, plastic bags, or sharp and broken items.
The standard limit is two bags per collection. Keep both bags supported inside the container, even if the lid must remain open. Never place bags directly on the ground.